Contact Us


The University of San Francisco and University Alliance know that when you need technical help, you want it right away. That’s why our technical support staff is standing by to help you 24/7. Reach us anytime, anywhere by whatever method works for you. 

You may also find answers to common questions through our FAQ section.

Mailing Address

University of San Franicisco Online
c/o University Alliance Online
9417 Princess Palm Ave.
Tampa, FL 33619

Customer Service

Toll Free: 800-280-9718
International: +1 813-621-6200, ext. 2955

Hours of Operation for Phone Calls:
Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Main Switchboard

Toll Free: 855-300-1476
International: +1 813-620-1096

Switchboard Hours
Monday - Friday 8:30 a.m. - 5:30 p.m. EST


USA: 813-818-0330
International: +1 813-622-6489

24/7 Tech Support

Toll Free: 800-742-1309
International: +1 813-621-6200, ext. 357
Chat: Chat with Tech Support now.