Business process management (BPM) is a comprehensive management approach that has proven to be highly effective for improving business processes, increasing organizational efficiency and complying with regulations. However, because it is a relatively new business practice, BPM is often surrounded by confusion and misconceptions.
Formal business process management training can help you understand how to successfully integrate BPM into your organization’s strategies. If you’ve been hesitant to embrace business process management because of certain preconceptions you may have, you should be aware that the following five beliefs are grounded in myth rather than reality:
Business Process Management Is Just a Workflow Tool
False. While BPM may have been created as a workflow methodology, it has proven to be capable of so much more. The full business process management lifecycle now encompasses such activities as process modeling, execution, monitoring, reporting, simulation and optimization.
Business Process Management Tools Require Programming Knowledge
False. While IT specialists may be called upon to install BPM software and integrate it with external systems, the best tools can be readily used by professionals throughout an organization. Many business process management programs have drag-and-drop functionality that enables users to easily create and update workflows on their own in response to actual business needs.
Business Process Management Is Only for Big Business and Complicated Processes
False. BPM allows managers at all levels to make informed decisions quickly, without having to conduct extensive research. It can be used in companies of all sizes, and for even the simplest of processes – such as document approvals. Business process management provides stakeholders with greater visibility across business processes, and helps them identify potential problems through trend analysis. BPM also helps companies enforce organizational policies, minimize risks, reduce internal process complexity and improve efficiency.
Business Process Management Is Expensive
False. Most business process management software requires little more than Windows server and a SQL server database. BPM software may be priced by user, company or process, enabling organizations to select an option that best fits their budget. The software can also be rented, thereby eliminating maintenance costs. In addition, by automating certain processes, BPM frees up existing staff to take on additional work.
Business Process Management Only Works for Long-Term Projects
False. By using the wizard functionality found in many workflow software programs, organizations can get processes up and running much more quickly than if traditional programming tools were used. With business process management software, the workflow can usually be designed and created in three weeks or less, and deployed in a matter of days.
With these common business process management myths debunked, it should be easy to the see the many advantages BPM can offer. Business process management training can provide the skills and knowledge you need to streamline processes and workflows throughout your entire organization.